Privacy Policy.

Who we are

The Excelsior Group, LLC ("Excelsior," "we") operates excelsiorgroup.ai and publishes The Signal. Contact: hello@excelsiorgroup.ai.

What we collect

Information you provide: name, organization, email address, phone number, and message content when you submit our contact form; your email address when you subscribe to The Signal. Information collected automatically: standard web logs and basic analytics (IP address, browser type, pages visited) via our hosting and infrastructure providers.

How we use it

To respond to inquiries and provide services; to send The Signal and related communications to subscribers; to contact you by phone call or text message (SMS/MMS), including for general marketing purposes, only if you have given express consent via the checkbox on our contact form; and to operate and improve the site.

Phone and SMS communications

If you consent to phone/SMS contact: message and data rates may apply; message frequency varies; you may opt out at any time by replying STOP to any text message, or by emailing hello@excelsiorgroup.ai. Reply HELP for help. Your phone number and SMS consent are never sold or shared with third parties for their own marketing purposes.

Sharing

We do not sell your personal information. We share it only with service providers who help us operate — form processing (Formspree), email delivery (Buttondown), website hosting and security (Cloudflare), and social publishing tools — each only as needed to perform their function, and where required by law.

Retention and security

We keep personal information only as long as needed for the purposes above and take reasonable measures to protect it. No method of transmission or storage is completely secure.

Your choices

Unsubscribe from The Signal via the link in any email. Opt out of texts by replying STOP. Request access to or deletion of your information by emailing hello@excelsiorgroup.ai.

Children

Our site and services are directed to business audiences and not to children under 13.

Changes

We may update this policy; the effective date above reflects the latest version. Material changes will be posted on this page.