Cambridge, Massachusetts · AI Transformation Delivered
Excelsior Group — AI Transformation Delivered
Selected work

Experience that informs
what we build next.

Completed engagements and platforms members of the Excelsior team have worked on—at Excelsior and in prior operating roles. Each example identifies the kind of work and its scope.

Build · Multi-modal Agentic AI

One platform.
Three dominant use cases.

Top-three career site destination

The platform

Members of today’s Excelsior team built a multi-modal Agentic AI platform for a top-three career site destination. Three dominant agent use cases leveraged shared intelligence and orchestration layers, connecting data, actions, and outcomes.

1,000+agentic recruiters
100K+conversations per month
10,000scustomized career coaches

Agentic recruiters.

A recruiting platform that scaled to more than 1,000 agents, leveraging orchestrated data and outcomes through an intelligence layer.

Agentic call center.

More than 100,000 inbound and outbound conversations per month.

Personalized career coaches.

Tens of thousands of customized career coaches generated on the platform.

Team experience completed in prior operating roles. Organization identity withheld.
Strategy · AI strategic consultancy

AI strategy became
company strategy.

Financial services · Client confidential

The engagement

An AI strategic consultancy engagement for a financial-services firm with more than $30 billion in annual volume evolved into a company strategy engagement.

The work

Executive interviews, C-suite alignment, on-site collaboration, and board-level strategic synthesis. Examining what AI changes led to broader questions about the business itself—and the direction the company should take.

The outcome

A shared strategic frame, a transformation pathway, and the mandate to move. AI strategy became part of the company’s strategy for its future.

Completed Excelsior engagement. Client identity withheld. Annual volume describes the client’s business scale.
Build & Transfer · Prism instance

Built for a key lever.
Ready to expand.

Financial services · Client confidential

The contract

A Build & Transfer contract for a Prism instance: an intelligence layer with a multi-modal Agentic AI platform.

What was delivered

A production system supporting compliance-governed voice and SMS, connecting intelligence, orchestration, and operational handoffs. The platform is capable of expanding intelligence access and rolling out additional agentic use cases.

Multi-modalinitial voice & SMS use cases
Build & Transferclient-owned platform

The operating value

Deployed to increase throughput of a key revenue and growth lever for the firm.

Completed Excelsior engagement. Client identity withheld.
Speaking · Keynotes & event leadership

Making the shift
legible and actionable.

USA Today Top Workplaces

Keynote speaker at the national conference, bringing the exponential AI moment into a conversation about organizations and the people who lead them.

Ascend

Co-host of the people-first AI connection conference for investors and founders of work- and education-oriented native-AI companies.

Bring us the problem you want to rethink.

A useful first conversation. A clearer next move.

Talk with our team
Excelsior · Your next useful conversation
Meet the agents

What would you like to discuss?

Alex, Marcus, and Sophia are AI agents built on Excelsior’s Prism platform. Prefer a person? Talk to the team.